If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)

With Personal Hotspot, you tin can share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) with another device. If you need help with Personal Hotspot, follow these steps.

Apply these steps first

Try connecting over again afterward each stride.

  1. Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or plow on Personal Hotspot, check that your mobile carrier enabled it and that your mobile program supports information technology.
  2. Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot.
  3. Brand sure y'all have the latest version of iOS or iPadOS.
  4. On the iPhone or iPad that's providing Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings.

Follow the steps beneath for more aid with Personal Hotspot over Wi-Fi, USB or Bluetooth.

  • Personal Hotspot with Wi-Fi

  • Personal Hotspot with USB

  • Personal Hotspot with Bluetooth

If y'all tin can't connect to Personal Hotspot with Wi-Fi

On the device that provides Personal Hotspot, become to Settings > Personal Hotspot, then follow these steps:

  1. Make certain Allow Others to Join is on.
  2. Remember the device'south Wi-Fi network name and countersign that appear on this screen. If you desire to change the Wi-Fi network name, discover out how to change your device name.
  3. If yous're using an iPhone 12 model or later, plow on Maximise Compatibility.* Then try connecting your devices again to your Personal Hotspot.
  4. Stay on this screen until you connect your other device to the Wi-Fi network.

On the device that needs to connect to Personal Hotspot, follow these steps:

  1. Turn Wi-Fi off and dorsum on.
  2. Brand sure you connect to the correct Wi-Fi network. The network name will exist the same as the iOS device that's providing Personal Hotspot, and the Personal Hotspot icon may announced next to information technology.
  3. If you see a password error when you attempt to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi countersign.

* When you turn on Maximise Compatibility, internet performance and Wi-Fi security may be reduced for devices connected to the hotspot.

If you can't connect to Personal Hotspot with USB

To avoid unnecessary data charges, turn off Personal Hotspot when y'all don't need it. If you don't, then every fourth dimension you plug your iOS device with Personal Hotspot into your computer to charge it, your estimator may connect to Personal Hotspot.

Follow the steps beneath for your Mac.

Connect your Mac to Personal Hotspot with USB

  1. Update to the latest version of iTunes.
  2. With a USB cablevision, connect your Mac to the iPhone or iPad that provides Personal Hotspot. If prompted, trust the device.
  3. Brand sure you can locate and view your iPhone or iPad in iTunes or the Finder. If your Mac doesn't recognise your device, try a different USB cable.
  4. Go to System Preferences > Network, then select iPhone USB. If you can't see it, click the Add together button and add information technology.
    The Add and More buttons are located in the bottom left of the screen
  5. Click the More push button, choose Make Service Inactive, so click Utilize.
  6. Click the More than push button, choose Brand Service Active, then click Apply. If you already have a unlike network connection, your Personal Hotspot connection may not activate until you untick "Disable unless needed" and click Apply.

If you can't connect to Personal Hotspot with bluetooth

Use the steps below to pair your devices and connect to Personal Hotspot with bluetooth.

Pair your devices

  1. On the device that provides Personal Hotspot, become to Settings > Personal Hotspot and make sure Allow Others to Join is on.
  2. Get to Settings > bluetooth and brand sure bluetooth is on.
  3. Continue this screen open, then follow the steps for the device that needs to connect:
    • On your iPad or iPod affect, tap Settings > bluetooth and brand sure bluetooth is on. Tap the device that provides Personal Hotspot, ostend the code that appears, then tap Pair on both devices.
    • On your Mac, choose Apple menu  > Organization Preferences, and then click Bluetooth and make certain bluetooth is turned on. Select the device providing Personal Hotspot, click Connect, then follow the onscreen instructions.
    • On your Windows PC, click the bluetooth icon in the Notification area and make certain bluetooth is on. Choose Add a Bluetooth Device, then follow the onscreen instructions.

Connect to Personal Hotspot with bluetooth

If you're notwithstanding unable to connect to Personal Hotspot with Bluetooth

 On your devices, turn bluetooth off and back on:

If you still tin't connect, follow these steps:

  1. Unpair your device:
  2. Restart all your devices.
  3. Pair your devices and try over again to connect to Personal Hotspot.

Get more help

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